Privacy Statement

For Roland Electronic GmbH, the protection of your data is a very important matter and we would like for you to be able to visit our website without any concern. It is generally possible to use our website without having to provide any personal details. The following privacy policy provides a complete overview of how Roland Electronic GmbH ensure the protection of your data and what kind of data is collected for what purpose.

  1. SSL / TLS encryption
    This website site uses a SSL or TLS encryption, for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us . You can recognize an encrypted connection by changing the address line of the browser from "http: //" to "https: //" and the lock symbol in your browser line.

  2. Data collection and processing for access from the Internet
    The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us.
    These are:
    • IP address of the requesting computer
    • Date and time of access
    • Name and URL of the retrieved data
    • Transmitted amount of data
    • Detection data of the browser and operating system used
    • Name of your Internet access provider

    A merge of this data with other data sources will not be done.
    The basis for data processing is Art. 6 para. 1 lit. f GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures.

  3. Cookies
    Our internet pages partly use so-called cookies. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and stored by your browser.

    The cookies we use are so-called "session cookies". They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit us.

    You can set your browser so that you are informed about the setting of cookies and only allow cookies for individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser.

    Cookies that are required to carry out the electronic communication process or to provide certain functions that you wish to use are processed on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically correct and optimized provision of its service.

  4. Contact form
    If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored in order to process the request and in case of follow-up questions. We will not share this information without your consent.

    The processing of the data entered into the contact form is therefore exclusively based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. An informal message by e-mail to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

    The information you provide in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or delete the purpose for data storage (for example, after your request has been processed). Mandatory statutory provisions - especially retention periods - remain unaffected.

  5. Newsletter
    If you want to receive the newsletter offered on the website, we require an e-mail address from you, as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data is not collected or only on a voluntary basis. We only use this data for the despatch of the requested information and do not pass it on to third parties.

    The processing of the data entered in the newsletter application form is based exclusively on your consent (Art. 6 para. 1 lit. a GDPR). You may revoke your consent to the storage of data, the e-mail address and its use for sending the newsletter at any time, for example via the unsubscribe link in the newsletter. The legality of the already completed data processing operations remains unaffected by the revocation.

    The data deposited for the purpose of obtaining the newsletter will be saved by us  until your unsubscription and will be deleted after cancellation of the newsletter. Data that has been stored for other purposes (for example, email addresses for the members area) remain unaffected.

  6. Registration on this website
    You can register on our website to use additional features on the site. We only use the data entered for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be given in full. Otherwise we will reject the registration.

    For important changes, such as the scope of the offer or technical changes, we use the e-mail address provided at the registration to inform you in this way.

    The processing of the data entered during registration takes place on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You may revoke your consent at any time. An informal message by e-mail to us is sufficient. The legality of the already completed data processing remains unaffected by the revocation.

    The data collected during registration will be stored by us as long as you are registered on our website and will then be deleted. Legal retention periods remain unaffected.

  7. Processing data (customer and contract data)
    We collect, process and use personal data only if they are necessary for the establishment, content or modification of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. a GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures. We collect, process and use personal data on the use of our website (usage data) only if this is necessary in order to enable or charge the user for the use of the service.The collected customer data will be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.

  8. Usage and disclosure of personal data
    Any use of your personal data takes place only for the stated purposes and to the extent necessary to achieve these purposes. A passing on to third parties does not take place. Personal data transfers to government agencies and agencies will only be within the bounds of mandatory national law or where disclosure is required in law or law enforcement in the event of attacks on our network infrastructure. A transfer of data for other purposes is not performed.

  9. YouTube-Plugin
    Our website uses plugins from the Google-powered YouTube page. The operator of the pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.When you visit one of our YouTube plug-in-enabled sites, you will be connected to the servers of YouTube. It tells the YouTube server which of our pages you've visited.If you're logged in to your YouTube account, you allow YouTube to associate your surfing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.The use of YouTube is in the interest of an attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.For more information about how to handle user information, please refer to the YouTube Privacy Policy at:

  10. Google Analytics
    This website uses functions of the web analytics service Google Analytics. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.Google Analytics uses so-called cookies. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Google Analytics cookies are stored on the basis of Art. 6 para. 1 lit. a GDPR. You give your consent via our cookie banner and can revoke it at any time in the future.

    Browser Plugin
    You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. You may also prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by using the browser browser available at the following link. Download and install plugin:

    Opposition to data collection
    You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set which prevents the collection of your data on future visits to this website: disable Google Analytics.For more information about how to handle user data on Google Analytics, see the Google Privacy Policy:

    Order processing
    We have entered into a contract data processing agreement with Google and do fully implement the strict requirements of the German data protection authorities when using Google Analytics.

  11. Links to websites of other providers
    Our websites may contain links to websites of other providers. We point out that this privacy policy applies exclusively to the websites of Roland Electronic GmbH. We have no control over this and we do not control that other providers comply with applicable privacy policies.

  12. Rights of the user: information, correction and deletion
    You have the right to free information about your stored personal data, their origin and recipients and the purpose of the data processing within the scope of the valid legal regulations at any time. If your request does not conflict with a legal obligation to retain data (eg data retention), you are entitled to correct incorrect data and to block or delete your personal data. For further information on personal data you can contact us at any time at the address given in the imprint.
    If you wish to receive information about your personal data or to correct or delete it or if you have further questions about the use of your personal data provided to us, please contact:

  13. Inclusion, validity and timeliness of the privacy policy
    By using our website, you consent to the previously described use of the data. The privacy policy is currently valid. Due to the further development of our website or the implementation of new technologies, it may be necessary to change this privacy policy. We reserve the right to change the privacy policy from time to time to always comply with the current legal requirements or to implement changes to our services in the privacy policy, such as: For example, when introducing new services. Your new visit will be subject to the new privacy policy.

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