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Highest customer satisfaction — help us improve!

The long-term, high-quality implementation of the ROLAND philosophy is complemented by first-class service with the aim of achieving the highest level of customer satisfaction. As a leading manufacturer of high-quality sensor systems, customer satisfaction and customer service are the focus of our actions. We base strategic decisions and operational business on these principles. Therefore, a close and trusting cooperation with our customers is important to us. We offer you the highest possible level of expertise and reliability and that is why you will receive solutions from us that meet your requirements. We regularly publish the results of our customer satisfaction surveys. The graphic shows the average grade for the individual criteria (1 = very good, 5 = poor). Our questionnaire evaluates the customer satisfaction criteria:

  • Accessibility
  • Communication
  • Technical service
  • Consultation
  • Product quality
  • On time delivery
Customer satisfaction

>> How satisfied are you as a ROLAND customer? | Please fill out our questionnaire <<

Your valuable feedback helps us to get better. Thank you for your cooperation.

Global Network

Our global Sales and Service Network ensures that we are where our customers are. We speak their language and give successful advice due to the high competence of our staff and sales partners.


Our customers appreciate the decades of experience in the “Magnetic Technologies” that have made us an indispensable partner for the metal processing industry.

Customer Focus

Our Sales and Service is on site at our customers day by day. The ROLAND Application Laboratory determines the most secure and safest solution for your new application.


Innovations with high customer value are our strength. Our own developments are always focused on our core competencies. We use the latest sensor and Communication Technologies. Our investments are above average for the development, so that new improved products come into being.


Our core competencies are: Magnetic Flux, Eddy Current and Induction. With these Technologies, we build sensors for very special detection tasks. We apply latest laser technology where the advantages of optical technology are required.

Milestones and History

1965 - 2018: The most important milestones in the technical development of the ROLAND ELECTRONIC GmbH, from its beginnings until today. In developing new products we're investing heavily, so constantly new and improved products arise.